Veteran DVA Support & Referral Services | At Ease
Veteran Owned & Operated · Australia-Wide

DVA Support,
Without the Runaround.

At Ease helps Australian veterans understand their options and connect with trusted support — from specialist pain care and face-to-face clinics to Household Services and claims advocacy.

We're not DVA, a clinic or a provider. We're a veteran-led support and referral service that helps you find the right pathway.

What Do You Need Help With?
Pick the closest fit — we'll point you the right way.
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Pain or clinic access →
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Help around the home →
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DVA claims or advocacy →
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I'm not sure where to start →
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Veteran Owned & Operated
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22 Clinic Locations
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Australia-Wide Support
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Trusted Veteran-Led Partners
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No Cost to Speak With At Ease
Three ways we help

Pick Your Pathway

Every veteran's situation is different. Start with the pathway that matches where you're at — or talk to us and we'll work it out together.

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Pain & Clinic Support

Need help accessing an appropriate face-to-face pain clinic or understanding your treatment pathway? We connect eligible veterans with qualified specialists across 22 locations.

Explore Pain Support
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Household Services

If an accepted service-related condition makes cleaning, lawns or routine household jobs difficult, Household Services compensation may be worth exploring — eligibility expanded on 1 July 2026.

Check HHS Eligibility
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Claims & Advocacy

Not sure what you can claim, which legislation applies or where to begin? We'll help clarify the next step and connect you with an experienced advocate where appropriate.

Get DVA Guidance
Switch providers → Read the DVA Entitlements Guide → Read veteran reviews →
Simple, human, veteran-led

How We Help

No jargon. No expectation that you already understand the DVA system. Just a straight process run by people who've been where you are.

1
Tell Us What You Need

Speak with a veteran or complete a short online check. Plain English from the first minute.

2
We Identify the Right Pathway

We clarify your circumstances, explain what may be relevant, and rule out pathways that don't fit.

3
We Connect You With People We Trust

Depending on your needs — a pain specialist, DVA advocate, Household Services team or another trusted provider.

4
You're Not Left Chasing the System

We make the introduction properly, so the receiving team has what they need to take the next step with you.

Rob Hall — Founder, At Ease Veteran Solutions
🎖️ Rob · Founder · 2RAR Australian Army
Founded by a veteran who's been there

I Built This Because
The System Is Broken.

"I started At Ease because too many veterans leave Defence without being shown what support exists — or how to access it."

After serving in 2RAR, I learned first-hand how much the system expects veterans to work out on their own. The right help might exist — but finding it, proving eligibility, and reaching the right people is another battle entirely.

At Ease exists to give veterans straight answers, identify the right pathway, and connect them with people we trust. Whether that's specialist pain care, help around the home, or claims support — you shouldn't have to work it all out alone.

Rob Hall — Founder, At Ease Veteran Solutions 2RAR · Australian Army Veteran · Veterans helping veterans
Real messages from real veterans

What Veterans Say

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"You guys provide an excellent service. I have absolutely no complaints or issues at all. I really appreciate the prompt response, and how easy you guys are to deal with."

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Adam
ADF Veteran · Via SMS
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"They have monthly reviews with thorough questioning to make sure I am getting the best and most appropriate help possible. They answered all my questions and left me feeling supported — not just another number."

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Bruno
ADF Veteran · Via SMS
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"I was pretty worried about it all at the start, but it was all very supportive and easy to navigate. I've shared how easy it was to go through the process with a couple of mates."

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Graeme
ADF Veteran · Via SMS
Straight answers

Frequently Asked Questions

At Ease is a veteran-led support and referral service. We help veterans understand their options and connect them with trusted specialists, advocates and service partners. We don't make DVA decisions or provide clinical treatment ourselves.
No. At Ease is completely independent of the Department of Veterans' Affairs. We help you navigate the DVA system, but all eligibility decisions and approvals are made by DVA — not by us.
Our three main pathways are: face-to-face pain specialist clinics (22 locations across Australia), Household Services eligibility support, and DVA claims and advocacy guidance. If your needs sit outside those, we'll still point you toward the right support.
No. We're not a clinic, prescriber, pharmacy or service provider. Clinical care is delivered by independent qualified specialists, and household services are delivered by approved providers. Our role is identifying the right pathway and making the right introduction.
No. We never charge veterans. Speaking with our team, completing our checks, and being connected with support costs you nothing.
Not necessarily. Different pathways have different requirements — some depend on having conditions accepted by DVA as service-related. If you don't have a card yet, we can point you in the right direction to get that process started. Card or no card, the first conversation is the same: tell us your situation and we'll tell you where you stand.
We make the introduction properly — the receiving team gets the context they need so you don't have to repeat your story from scratch. And we stay in your corner: if something stalls or you hit a wall, you can come back to us and we'll chase it.
Your details are collected and stored securely, used only for helping you find the right pathway, and shared with a partner only when needed to progress your support. See our Privacy Policy for the full detail.
That's completely normal — most veterans don't. Choose "I'm not sure where to start" and leave your details, and a member of our veteran-trained team will call you, listen to your situation, and work out the right pathway with you.
No forms you don't need. No runaround.

Talk to a Veteran

Not sure where to start? That's what we're here for. Leave your details and a member of our veteran-trained team will call you, listen to your situation, and point you toward the right pathway.

  • A member of our veteran-trained team calls you within one business day
  • Plain-English answers — no DVA jargon
  • No cost, no obligation, no pressure
  • If we're not the right fit, we'll tell you who is
Request a Call Back
Takes 60 seconds. Zero obligation.
By submitting, you consent to At Ease contacting you about your enquiry. We don't charge veterans. Ever. See our Privacy Policy.

A veteran-led support and referral service helping Australian veterans navigate their DVA entitlements. We are not a clinic, prescriber, or pharmacy.

Pathways
At Ease
Contact
At Ease Veteran Solutions (ABN: 23 674 247 584) is a referral and advocacy service. All clinical services are provided by independent licensed practitioners. Eligibility for DVA programs is determined by the Department of Veterans' Affairs based on individual circumstances. All treatments and services are subject to independent clinical assessment and DVA eligibility requirements. If you are in crisis, call Open Arms on 1800 011 046 (24/7, free). © 2026 At Ease Veteran Solutions · Veteran Owned & Operated.