A real change to your entitlements just opened a door that used to be shut. Here's the plain-English version — and how to find out in ten minutes if it applies to you.
✅ Check My Eligibility — It's FreeFor years, if your accepted DVA conditions sat under the older VEA (Veterans' Entitlements Act), you were locked out of Household Services compensation. The door was shut.
From 1 July 2026, that door is open. Veterans with service-related conditions accepted under the VEA can now apply for Household Services — assessed under the improved MRCA (Military Rehabilitation and Compensation Act). The same change applies to Attendant Care, if your needs are more personal.
DVA won't write to tell you this. Most veterans who now qualify have no idea the change happened. That's why we're telling you.
There's something here for you too. From 1 July, you can ask DVA to reassess your needs — so any conditions accepted under the VEA count for the first time. If your current support isn't keeping up with what you're dealing with, a reassessment could make a real difference.
If approved, DVA can fund the everyday jobs around the home you're struggling with because of an accepted service-related condition.
Vacuuming, mopping, bathroom and kitchen cleaning.
Washing, drying, ironing and putting away.
Keeping the yard safe, tidy and manageable.
Cleaning and clearing that keeps your home safe.
The idea is simple: keep your home safe, clean and manageable — so you can put your energy where it matters.
This is not a "free cleaning for every veteran" deal — and anyone telling you that is having a lend of you. DVA assesses each claim individually. Broadly, to be eligible you need:
Don't have a DVA card yet? If you've served full-time in the ADF and have a service-related condition, you may still be eligible — you'd need to lodge a claim to have it accepted first. We can point you in the right direction.
The only way to know for certain is to have your situation assessed. That's exactly what our team helps with — at no charge.
Fill in your details and a member of our veteran-trained team will call you within one business day. No charge. No obligation.
A member of our veteran-trained team will call you within one business day.
We don't charge veterans. Ever.
This is the most common trip-up — and it's not your fault, because DVA doesn't make it clear. There are two separate programs for help at home. They work differently and they don't stack on the same tasks.
Claim-based. Assessed on your individual circumstances. Available to veterans with service-related conditions accepted under VEA or MRCA. This is what changed on 1 July.
Separate program for Gold and White Card holders. Has its own eligibility and assessment process. VHC hasn't changed. Which one suits your situation depends on your card type and circumstances.
Working out which one applies to you — or whether both do — is exactly the kind of thing we help veterans sort out. One call and you'll know where you stand.
At Ease is a veteran-owned DVA entitlement service. We help veterans understand what they're owed and navigate the process to actually get it. No jargon. No charge for a chat.
You call us, tell us your situation, and we listen. No forms to fill in first, no robot on the other end. Just a straight conversation about where you stand and what the options are.
We'll help you understand whether you're likely eligible, what DVA will look for, and what evidence makes a claim stick. Plain English, no DVA-speak.
Where needed, we connect you with experienced DVA advocates who can assist with lodging and following up your claim. At no cost to you.
Every person on our team has either served or been trained by those who have. We understand what you've been through — and we take it seriously.
Fill in the form above and a member of our team will call you within one business day. No charge, no obligation.
✅ Check My EligibilityA lot of veterans have no idea this entitlement exists — let alone that the rules just changed. If you know someone who might be missing out, do them a favour and pass this on. You might be the one who makes the difference.